Orders ship within 1-2 business days, depending on item weight. Items over 20kg receive a confirmed shipment date. We offer worldwide shipping via UPS, and shipping is free. Track your order with provided information. Contact us at info@ultracommercial.com for assistance.

We take full responsibility for lost or damaged packages during shipment. In the rare event of non-delivery or damage, we will promptly reimburse you. Please contact us at info@ultracommercial.com within 30 days, and we'll assist you in resolving the issue. Your satisfaction is our priority.

We only accept returns for faulty items. No returns are accepted unless the issue arises from our end. If you receive a defective product, please contact us within 30 days for assistance. We strive to resolve all issues promptly. Contact us at info@ultracommercial.com for any concerns.